Shipping & Terms
Every handbag and piece of jewelry I make is made to withstand the rigors of everyday use. I truly believe a piece does not have to compromise on quality of materials or fabrication techniques to have a refined style.
Earrings: I generally use two kinds of ear wires and posts, surgical stainless steel and copper. The copper is purely a design element, so if you need them changed out, please make a note at checkout. All descriptions include information on the metal used. Don't hesitate to contact me with any questions.
I try to provide clear pictures and detailed descriptions, but realize that occasionally you will receive a piece that just isn't a fit. I would be happy to provide you with an exchange or store credit, or if possible, alter the piece. Sorry, no refunds at this time. I apologize for any inconvenience.
At this time we only ship by USPS Priority Mail through the online checkout system. We can arrange delivery by Fedex if you need, but please be aware that rates are higher. Contact us for more details.
Should you need your package shipped express mail, please be aware that we do not ship on weekends. Orders placed on Friday will be shipped on Monday.
If you received an order damaged in shipping please keep the packaging and contact me as soon as possible. I will be happy to take care of the claim with the shipper.
Our mailing lists, email or physical, will never be sold. I want you to feel comfortable signing up for my newsletter, which you can opt out of at any time. You don't have to worry about me emailing too much either, I would much rather be making jewelry.
Currently, we offer online payment through PayPal, for which you do not need to have an account to use. If you prefer, you may also call with your card information.
Please be aware on your statement the business name may be listed as our parent company, 33 Ranch & Saddlery, LLC. Ranch Gal Designs is a legal dba and brand name of our main saddlery company.
If you have any questions please feel free to contact me at any time.